Help Center

Find answers to common questions about Poshmato.

Getting Started

How do I install Poshmato?+

Visit the Chrome Web Store, search for "Poshmato", and click "Add to Chrome". Once installed, sign up for your free trial to get started.

Do I need a credit card for the free trial?+

No! The 7-day free trial requires no credit card. You can explore all features risk-free.

What happens after my trial ends?+

You'll be prompted to choose a plan. If you don't upgrade, the extension will simply stop automating, but you won't be charged anything.

Features

What is auto-share and how does it work?+

Auto-share automatically shares your Poshmark listings throughout the day to keep them at the top of search results. You can set custom schedules and share limits.

How does cross-platform eBay sync work?+

Connect your eBay account and Poshmato will automatically sync your inventory, pricing, and updates between Poshmark and eBay, eliminating manual cross-listing.

What is the smart pricing engine?+

Our AI analyzes sold comparables across platforms and suggests optimal pricing to maximize your sales while staying competitive.

Safety & Limits

Will using Poshmato get my account banned?+

Poshmato includes built-in rate limiters and randomization to mimic human behavior. We respect Poshmark's daily limits (6,000 shares, 5,000 follows) to keep your account safe.

What are the daily limits?+

Poshmark allows 6,000 shares and 5,000 follows per day. Poshmato automatically enforces these limits to protect your account.

Can I customize the automation speed?+

Yes! You have full control over timing, delays, and schedules to match your comfort level.

Billing

What payment methods do you accept?+

We accept all major credit cards (Visa, Mastercard, Amex) processed securely through Stripe.

Can I cancel anytime?+

Yes! Cancel anytime with one click from your account settings. No questions asked, no cancellation fees.

Do you offer refunds?+

Yes! If you're not satisfied within the first 7 days of a paid subscription, contact us for a full refund.

Still have questions?

Our support team is here to help.

Contact Support